Read the following scenario.A customer is frustrated with your company after being directed to several different departments. The
4 answers
Question:
Read the following scenario. A customer is frustrated with your company after being directed to several different departments. The customer’s problem has not been resolved.
What is the most important thing a customer service agent should remember in this situation?
to use active listening and maintain eye contact
to be clear and focused in communication
to find out what is wrong and what is needed to restore positive relations with the customer
to be aware of nonverbal communication and pay attention to body language
What is the most important thing a customer service agent should remember in this situation?
to use active listening and maintain eye contact
to be clear and focused in communication
to find out what is wrong and what is needed to restore positive relations with the customer
to be aware of nonverbal communication and pay attention to body language
Answers
technician b is correct
You keep on reviving
Do you need medical attention?
the answer is:
c) organizational chart
hope it !
Similar Solved Works
4 answers
Identify each x-value at which the slope of the tangent line to the function f(x) = 0.2x2 + 5x − 12
Identify each x-value at which the slope of the tangent line to the function f(x) = 0.2x2 + 5x − 12 belongs to the interval (-1, 1)....
3 answers
What happened in the second French intervention
What happened in the second French intervention...
4 answers
What is the shape of the cross section in the figure? Circle Rectangle Square Triangle
What is the shape of the cross section in the figure? Circle Rectangle Square Triangle...
5 answers
Which phrase from the passage best supports lake's claim that his son has math skills
Which phrase from the passage best supports lake's claim that his son has math skills...
4 answers
G (t) = 3t + 2 h (t) = t2 -4tFind (g•h) (-2t)
G (t) = 3t + 2 h (t) = t2 -4t Find (g•h) (-2t)...
4 answers
How did the waitress at The Krystal restaurant react when Black students asked to be served?
How did the waitress at The Krystal restaurant react when Black students asked to be served?...
12 answers
Simplify and select the answer with the appropriate restrictions for the variable. will
Simplify and select the answer with the appropriate restrictions for the variable. will give brainliest answer. [tex]Simplify and select the answer with the appropriate restrictions for the variable. will give brainli[/tex]...
5 answers
What is your favorite movie genre? Name some of your favorite movies, actors, and directors in this genre. What do you like
What is your favorite movie genre? Name some of your favorite movies, actors, and directors in this genre. What do you like about your favorite film genre, movies, actors, and directors?...
3 answers
How many more days does this student have before the biology test? 54 45 0 14 O 44
How many more days does this student have before the biology test? 54 45 0 14 O 44...
10 answers
Which statement about enzymes is true? a.) an enzyme functions to increase the rate of a chemical reaction
Which statement about enzymes is true? a.) an enzyme functions to increase the rate of a chemical reaction b.) enzymes are proteins that function as catalysts in nonliving things c.) each enzyme can catalyze many different biochemical reactions d.) enzymes and substrates fit together like a lock ...
3 answers
Deandre is participating in a statewide music program that causes him to miss school oftenduring the months of April and May. The
Deandre is participating in a statewide music program that causes him to miss school often during the months of April and May. The possible number of school days he is absent each week and their probabilities are given in the table...
3 answers
PLEASE HELP I GIVE THANKS
PLEASE HELP I GIVE THANKS [tex]PLEASE HELP I GIVE THANKS[/tex]...
3 answers
10. (02.00 M)After reading the selection, select the answer to the question that follows:Je suis
10. (02.00 M) After reading the selection, select the answer to the question that follows: Je suis en classe avec mes amis. Nous avons une heure et demie de musique avec la prof. Elle est gentille et marrante. La classe commence à huit heures. J'aime jouer du plano et de la guitare. Après le cour...
3 answers
The government established a commission that told native americans to live like white settlers by a.
The government established a commission that told native americans to live like white settlers by a. farming and attending schools c. farming and traveling abroad b. farming and raising cattle d. all of the above...
3 answers
Which of the following consists of details that describe or identify a file, including the author?
Which of the following consists of details that describe or identify a file, including the author?...
3 answers
The Shiites believe that the Caliphs should beA. at least six feet tall.B. a relative of the prophet Muhammad.C. from
The Shiites believe that the Caliphs should be A. at least six feet tall. B. a relative of the prophet Muhammad. C. from Egypt. D. a person from Persia....
4 answers
The arthropods are the most successful group of animals; several key features explain their success. Check all of the features that
The arthropods are the most successful group of animals; several key features explain their success. Check all of the features that one would use to classify members into this phylum. Check All That Apply Growth takes place through ecdysisGrowth takes place through ecdysis A rigid exoskeleton made o...